East Arkansas Family Health Center

East Arkansas Family Health Center

900 N. 7th Street
West Memphis, AR 72301



Dr. Susan Ward-Jones, MD, CEO

As CEO for East Arkansas Family Health Center (EAFHC), Dr. Jones oversees 162 medical staff and 137 support staff spread across six delivery sites. With over 57,000 patient visits each year, EAFHC is a flagship organization that is Joint Commission Accredited and a Level III Patient Centered Medical Home. In addition to her position as Chief Executive Officer to EAFHC, Dr. Jones currently serves as the Medical Director of Arkansas Delta Aids Care Center (ADAC). In the past, Dr. Jones served on the Arkansas State Board of Health from 1999 – 2017 and served as President in 2011, she has been a member of the Arkansas Center for Health Improvement Policy Board since 2012 and currently serves as Chair. Additionally, she is on the Board of Directors of Community Health Centers of Arkansas and served as President from 2009 – 2014.  Past appointments include Inaugural member of the Arkansas Lottery Commission from 2009-2011 and Assistant Professor of Health Policy and Management, University of Arkansas School of Public Health.

Dr. Jones originally came to West Memphis in 1996 as part of the National Health Service Corp’s Loan Repayment Program, but chose to stay in the area long after her loans were repaid because of the healthcare needs. Dr. Jones is a long-time advocate for her community with several positions of leadership in local organizations and commissions, and the recipient of numerous prestigious awards including the Distinguished Service Award from the Arkansas Department of Health in 2011 and the Calvin King Economic Development Award from the Arkansas Democratic Black Caucus in 2016.