With help from Arthur Allen (@arthurallen202) and Mohana Ravindranath (@ravindranize)
TELEHEALTH PROVIDERS TRYING TO STAND OUT: If you’re looking to wow health care providers with your telehealth tech pitch, you need to have a more sophisticated offering, our colleague Mohana Ravindranath says in a story.
It’s no longer enough to provide a high-quality video chat platform, vendors say. Buyers are now looking for more, like the ability to triage patients who would most benefit from virtual follow ups, how easily their software can integrate with a providers’ clinical workflow, and whether they bring their own network of remote specialists.
Vendors are noticing that a high-quality video chat isn’t all that impressive, since most telemedicine companies already provide some version of it. Zipnosis sells software that asynchronously interviews patients about their symptoms, sends the results to providers, and flags those who might benefit from synchronous video consultations. Instead of touting the quality of its video communication, the company has been more aggressively marketing its role in simplifying the provider and patient experience, Kevin Smith, chief clinical officer at Zipnosis, told Morning eHealth.
VA LEADERSHIP QUESTIONS STILL BURBLING: Who’s going to lead the VA? Nearly a month after Trump’s nomination of Department of Defense official Robert Wilkie, the question still doesn’t have a certain answer. Here’s a tour of the uncertainty:
— Wilkie nomination: Typically, Senate committees get a Cabinet secretary’s official nomination within days of the White House announcing its intent to nominate. But for Wilkie, the executive branch has sent neither the official nomination nor vetting paperwork, the Senate Veterans’ Affairs Committee says.
Hogan Gidley, the White House’s deputy press secretary, said in a statement that 1600 Pennsylvania “is diligently working with Mr. Wilkie and the relevant federal agencies to submit the appropriate paperwork as soon as possible. President Trump’s nominee is eminently-qualified to lead the Department of Veterans Affairs – and we look forward to a swift confirmation by the Senate.”
— Lawsuit against VA acting CIO expands: In an expanded lawsuit against the Donald Trump’s presidential campaign, a former staffer says the acting Veterans Administration chief information officer bullied women on his staff and hired them “as props” rather than for their specific abilities.
The former staffer, Jessica Denson, also claims the official, Camilo Sandoval, lay down in a suggestive manner on a Trump Tower couch while asking why she wanted to leave his department.
Denson filed a $25 million lawsuit against Sandoval and the Trump campaign in Manhattan earlier this year, saying they launched a smear campaign against her after she angered Sandoval by trying to get herself moved from his data department into Hispanic outreach.
The expanded claim, filed May 18, came in response to the campaign’s motion to dismiss the suit and move to arbitration on the grounds that Denson had violated a non-disclosure agreement. Denson also claims the campaign’s motion is unjustified and “unconscionable.”
Sandoval, who has little experience in health care, was appointed to acting chief of the information site after Scott Blackburn resigned in May. The VA, which is starting a massive transition of its digital health system, has not had a permanent CIO since early 2017.